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Management. wishes to be fair in all its dealings with its students and clients. Please read the following conditions carefully before booking your course, accommodation or other service with us. If anything is unclear we will be delighted to answer any questions you may have.

Age: Students must be at least 18 years of age before their course at our centre begins.

Class Numbers: The maximum number of students in a class is 12.

Fees: Fees are payable in advance and are non refundable.

Bank Charges: Students must pay all bank charges due when paying fees to our centre. by bank transfer. We must receive a copy of the bank transfer document.

Tuition Fees: Fees include tuition, placement test, internet access, welcome pack, student information handbook,course certificate etc ,Fees do not include Flights, examination fees, travel insurance, bank charges.

Refunds: Fees are non refundable after the course has started.

Cancellation:
1. For cancellation 30 days or more before arrival a cancellation fee of the amount paid in the original booking deposit will apply.

2. For cancellation less than 21 days before arrival a cancellation fee of 50% of the course cost will apply.

3.For cancellation less than 14 days before arrival a cancellation fee of 75% of the course cost will apply.

4. For cancellation after the start date fees are non refundable.

Illness: In the case of illness requiring medical attention, or other exceptional circumstance the student may request that their course be postponed to a later date. Medical certificate will be required.

Attendance: Teachers keep a daily record of attendance for each student. Students requiring a report for visa purposes must request a report at least seven days in advance. These reports will be sent directly to the visa office.

Public Holidays: The school will be open as normal on public holidays. Classes take place on those days.

Centre stay is based on 7 nights.

Extra nights are charged at an extra night rate.

The minimum period of stay at the centre is one week.

Change of dates: No change of dates is normally permitted after a course has started.

Disputes : Disputes must first be brought to the attention of the school, we will always seek to resolve disputes in a fair and ethical manner.

Conduct: All Students are expected to comply with the rules and regulations of the school. Any breach of these rules may result in the student being expelled from the school. Any additional costs resulting from expulsion will be bourne by the parents.

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